Apple Store

Hello NaNi_duhh05,

Thank you for using Apple Support Communities. We want to make sure we're on the same page and understanding your issue correctly . That way we can do our best to help out. It sounds like you might be experiencing issues trying to connect to the App Store. If so, we have a great resource we'd like to recommend to you. It has steps that you can try that should be able to help: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

1.) Check the system status page.

2.) Make sure that your device is connected to the internet. Use any web browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your internet provider for more help. If only your first device can’t connect to the internet, get help with Wi-Fi on your iPhone or iPad, Apple Watch, Apple TV, or Mac.

3.) Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.

4.) Check the date and time. Make sure that the date and time on your device are set correctly for your time zone. If the date and time are incorrect, update them or turn on the option to set date and time automatically.

On your iPhone or iPad: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time. On your Mac: Open System Settings, click General, then click Date & Time. Or open System Preferences, then choose Date & Time.

On your Apple TV: Go to Settings > General > Date and Time.

If your issue is something completely different, please share more details with us. We'll do our best to assist and share more helpful steps. Thank you for using Apple Support Communities.