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Why is My iPhone software can not be updated


iPhone 7 Plus, iOS 14

Posted on Mar 12, 2023 4:23 PM

Reply
2 replies

Mar 14, 2023 2:46 PM in response to olanrewajuowolabi006

Hi olanrewajuowolabi006,


Additional information will be necessary to offer a more directed answer to your question. There are several potential reasons you may not see an option to update device software.


1) Your device may not support newer software. iPhone models compatible with iOS 16 can be used to view compatible device models across different versions of iOS. Change the drop-down option in the upper-left corner of that page to see compatible models for different versions.


2) You may have previously been using a beta software. If so and that profile is still installed, further updates may not be possible unless you remove that profile. Visit How to uninstall iOS or iPadOS beta software to learn how to remove that profile and install official iOS software to be eligible for updates.


3) You may be using VPN, ad-blocking or other security softwares which could be preventing communication between your device and the Apple servers. If so, remove or temporarily disable those and check for updates again.


Regards.

Mar 14, 2023 3:00 PM in response to olanrewajuowolabi006

An iPhone 7 plus needs a WiFi connection if you want to update wirelessly.


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support Update iOS on iPhone - Apple Support


Why is My iPhone software can not be updated

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