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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My Apple AirPods pro case not getting changed

My Apple AirPods pro case not getting changed

Posted on Mar 13, 2023 4:23 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2023 4:31 AM

If your Apple AirPods Pro case is not charging, here are some troubleshooting steps you can try:


  1. Check the charging cable: Make sure that the charging cable is securely connected to the charging case and to a power source. You may want to try using a different charging cable or power adapter to see if that resolves the issue.
  2. Clean the charging contacts: Check the charging contacts on the AirPods case and make sure they are clean and free of debris. Use a soft, dry cloth to clean them.
  3. Restart your devices: Try restarting your AirPods Pro and the device you are using to charge them (such as your iPhone or iPad). This may help reset any software issues.
  4. Reset your AirPods Pro: To reset your AirPods Pro, put them in the case and hold the button on the back of the case for at least 15 seconds. After resetting, try charging them again.
  5. Contact Apple support: If none of the above steps work, contact Apple support for further assistance. They may be able to provide additional troubleshooting steps or recommend a repair if there is a hardware issue with your AirPods Pro case.


If your AirPods Pro case is still under warranty, you may be eligible for a free replacement if it's determined to be a hardware issue.

1 reply
Question marked as Top-ranking reply

Mar 13, 2023 4:31 AM in response to Sandeepredhu668

If your Apple AirPods Pro case is not charging, here are some troubleshooting steps you can try:


  1. Check the charging cable: Make sure that the charging cable is securely connected to the charging case and to a power source. You may want to try using a different charging cable or power adapter to see if that resolves the issue.
  2. Clean the charging contacts: Check the charging contacts on the AirPods case and make sure they are clean and free of debris. Use a soft, dry cloth to clean them.
  3. Restart your devices: Try restarting your AirPods Pro and the device you are using to charge them (such as your iPhone or iPad). This may help reset any software issues.
  4. Reset your AirPods Pro: To reset your AirPods Pro, put them in the case and hold the button on the back of the case for at least 15 seconds. After resetting, try charging them again.
  5. Contact Apple support: If none of the above steps work, contact Apple support for further assistance. They may be able to provide additional troubleshooting steps or recommend a repair if there is a hardware issue with your AirPods Pro case.


If your AirPods Pro case is still under warranty, you may be eligible for a free replacement if it's determined to be a hardware issue.

My Apple AirPods pro case not getting changed

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