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tarryn_ Author

Level 1

6 points

App Store Keyboard Off Screen

The orientation of the keyboard in the App Store has been consistently out of orientation. Closing and reopening app does not work and neither does turning off the phone and back on.

iPhone 14, iOS 16

Posted on Mar 13, 2023 6:07 AM

Top-ranking reply

Bill_T1

Community Specialist

Posted on Mar 14, 2023 4:22 PM

Hi tarryn_,

If your keyboard is not working as expected, a good place to start is to check for third-party installed keyboards. On an iPhone those are found by opening Settings and then tapping General, then Keyboard, and finally Keyboards. Removing keyboards not included with iOS may help correct the behavior you're reporting.

You may also need to review the options from Adjust the onscreen and external keyboard settings on iPhone and see if you've enabled any Accessibility changes to how the keyboard responds that may need to be disabled.

Regards.

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App Store Keyboard Off Screen

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