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Leomunoz8531 Author

Level 1

4 points

Can’t purchase

I’m trying to purchase something and it says “your purchase could not be completed “

iPad Pro (6th generation)

Posted on Mar 13, 2023 8:35 PM

Top-ranking reply

brbo

Level 8

45,189 points

Posted on Mar 14, 2023 4:19 PM

If the purchases are from the App Store or iTunes:

Wondering if Apple support's online articles can help:

What to do:

If your payment method is declined in the App Store or iTunes Store - Apple Support

How to: Add a payment method to your Apple ID - Apple Support

If you can’t download or update apps on your iPhone or iPad - Apple Support

How to: Manage your iTunes Store purchases and settings on iPad - Apple Support

If needed:

The websites below have "Get Support" links (eg: online chat, phone, eMail etc) at the bottom:

App Store Support website:

App Store - Official Apple Support

iTunes Support

iTunes - Official Apple Support

Apple have a billing page with links to various options online:

Subscriptions and Billing - Official Apple Support

All the best :-)

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Can’t purchase

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