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How can I change my Apple ID email?

When I try to sign in to icoud an old email pops up and asks for the password. I have not used that email account for over 10 years and need to get rid of it and only use my current one. Since I can't put in the password I can't go any further.


[Re-Titled by Moderator]


MacBook Air (M1, 2020)

Posted on Mar 14, 2023 5:50 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2023 6:11 PM

You might want to try going to your Apple ID online account,

and check that the correct eMail address is in use ok there.


Here's the link to Apple ID log-in:

https://appleid.apple.com


If needed: How to:

Get a verification code and sign in with two-factor authentication - Apple Support


If the old eMail address is still in use there too, causing the same access difficulty:

Recover your "forgotten" Apple ID online: https://iforgot.apple.com/password/verify/appleid#


More info: About your Apple ID email addresses - Apple Support

_____________________________

Else:

Trouble-shooting iCloud access:


If you can't connect or sign in to iCloud - Apple Support


iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support

_____________________________

If nothing above is helping:

This is an older, now "Archived: article:

What to do after you've changed your Apple ID or password – Apple Support

says: ( NB: more info under "iCloud" in the above)article)

"If you updated your Apple ID email address* before signing out of iCloud, and your device is repeatedly asking for the password to your previous Apple ID, you can temporarily change your Apple ID to sign in.

________________________________

Once you have access:

Add and manage email aliases for iCloud Mail on iCloud.com – Apple Support

______________________________________


If needed:

There are "Get support" links (online chat, phone, email etc)

at the bottom of the two websites listed below:


Here's the Apple ID Support Page:

Apple ID — Official Apple Support

or

iCloud Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Mar 14, 2023 6:11 PM in response to CJZKONG

You might want to try going to your Apple ID online account,

and check that the correct eMail address is in use ok there.


Here's the link to Apple ID log-in:

https://appleid.apple.com


If needed: How to:

Get a verification code and sign in with two-factor authentication - Apple Support


If the old eMail address is still in use there too, causing the same access difficulty:

Recover your "forgotten" Apple ID online: https://iforgot.apple.com/password/verify/appleid#


More info: About your Apple ID email addresses - Apple Support

_____________________________

Else:

Trouble-shooting iCloud access:


If you can't connect or sign in to iCloud - Apple Support


iCloud: About your @icloud.com, @me.com, and @mac.com email addresses - Apple Support

_____________________________

If nothing above is helping:

This is an older, now "Archived: article:

What to do after you've changed your Apple ID or password – Apple Support

says: ( NB: more info under "iCloud" in the above)article)

"If you updated your Apple ID email address* before signing out of iCloud, and your device is repeatedly asking for the password to your previous Apple ID, you can temporarily change your Apple ID to sign in.

________________________________

Once you have access:

Add and manage email aliases for iCloud Mail on iCloud.com – Apple Support

______________________________________


If needed:

There are "Get support" links (online chat, phone, email etc)

at the bottom of the two websites listed below:


Here's the Apple ID Support Page:

Apple ID — Official Apple Support

or

iCloud Support


All the best :-)

How can I change my Apple ID email?

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