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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am on an iPhone 11, iOS 16.1.1. I am having issues with text messages ringing through. Some are coming through, some are not, iMessages the same thing. Sometimes the notification works. sometimes it doesn't
Sound is on. Volume is up. I checked setting and tested the sound and it works. so any thoughts here on what is occurring. I did restart the phone as well.
Start by updating your iPhone 11 to iOS 16.3.1, which is the latest version.
You can check your current version here:
Settings → General → About
You can download and install software updates here:
Settings → General → Software Update
You can find more useful information here:
Update your iPhone or iPad - Apple Support
Check if you have Do Not Disturb or another Focus profile activated. Also check if one of the profiles activates automatically, as this can cause unexpected problems with receiving notifications.
Start by disabling the active Focus profile if it is active. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.
If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active.
To disable or delete this schedule, go to:
Settings → Focus → Select Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.
You can read more about how to use Focus here:
Use Focus on your iPhone or iPad - Apple Support
Start by updating your iPhone 11 to iOS 16.3.1, which is the latest version.
You can check your current version here:
Settings → General → About
You can download and install software updates here:
Settings → General → Software Update
You can find more useful information here:
Update your iPhone or iPad - Apple Support
Check if you have Do Not Disturb or another Focus profile activated. Also check if one of the profiles activates automatically, as this can cause unexpected problems with receiving notifications.
Start by disabling the active Focus profile if it is active. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.
If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active.
To disable or delete this schedule, go to:
Settings → Focus → Select Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.
You can read more about how to use Focus here:
Use Focus on your iPhone or iPad - Apple Support
Thank you for this. I did not know about the profiles so I will check that. I did shut down the phone again and rebooted and it seems to be working properly this morning. I have received notification sounds on iMessages and text messages but I will keep this info on hand and make sure I do not have a profile in conflict.
Glad it worked out in the end. You're welcome.
Issue with text messages ringing through
