Security keys (Yubikey 5C) support in macOS Ventura 13.2.1 (M1 Pro chip)

Question

Level 1

4 points

Security keys (Yubikey 5C) support in macOS Ventura 13.2.1 (M1 Pro chip)

I got stuck while adding Security keys in System Settings. After clicking "Continue" and a couple of seconds waiting, I get this error. Tried several keys – all of them have enabled OTP, FIDO, U2F, FIDO2, OATH, and OpenPGP; FIDO2 is pin-protected. These keys work in Chrome and Firefox on this machine but not in Safari or the OS itself.

I saw before a similar question with the absolutely uninformative reply: WebAuthn with Touch ID and Attestation no… - Apple Community. I am sure it has nothing to do with Yubico's support or browser settings.

MacBook Pro 14″

Posted on Mar 14, 2023 2:52 PM

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Answer 1

hc1111

Community Specialist

Mar 15, 2023 2:36 PM in response to ilia60

Hey there ilia60,

Thanks for reaching out to Apple Support Communities.

When using a security key, make sure you aren't inserting it until prompted, then follow the prompts.

If this persists, and you're using the steps in About Security Keys for Apple ID, go ahead and Contact Apple Support directly for additional help.

Take care!

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Answer 2

JvL

Level 1

8 points

Apr 2, 2023 5:40 PM in response to ilia60

I have the same issue. You are not alone.

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Answer 3

ilia60 Author

Level 1

4 points

Mar 17, 2023 3:18 PM in response to hc1111

Well, have you ever tried to contact Apple support? I'm writing here because I've already had no luck finding any way to get them. All these lovely pages return me to previous steps I've already seen.

And no, the System Settings app doesn't prompt for security key insertion. It just asks for an account password to change settings, then prompts to continue adding the first key, then fails. I guess it's something similar to the Sarafi behavior – it just can't call for any verification method and then just quietly fails.

Anyway, thank you.

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Security keys (Yubikey 5C) support in macOS Ventura 13.2.1 (M1 Pro chip)

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