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Forgot Passcode

I forgot my passcode and the Apple ID and password to my old phone, is there anyway I can get into my phone without losing the data

iPhone 8

Posted on Mar 14, 2023 10:01 PM

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Question marked as Best reply

Posted on Mar 15, 2023 4:33 AM

Unfortunately if you have a forgotten/unknown device passcode, or have a disabled device (device unavailable or lockout screen), you have no option but to erase the device. However, you can eventually restore the data and settings from a backup you made before the device was disabled. If you end up having to use a computer and you do not have one, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider. You can also use a PC with iTunes. You will likely also need your Apple ID and password. All Apple mobile devices follow the same general procedure but the link below and other links off it provide system and model specific instructions:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If you forgot your Apple ID, click here --> If you forgot your Apple ID email address or phone number - Apple Support ; your Apple ID password, click here --> If you forgot your Apple ID password - Apple Support , or to jump directly to the forgotten sign-in information help site, click here --> http://iforgot.apple.com/



1 reply
Question marked as Best reply

Mar 15, 2023 4:33 AM in response to anonymu

Unfortunately if you have a forgotten/unknown device passcode, or have a disabled device (device unavailable or lockout screen), you have no option but to erase the device. However, you can eventually restore the data and settings from a backup you made before the device was disabled. If you end up having to use a computer and you do not have one, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider. You can also use a PC with iTunes. You will likely also need your Apple ID and password. All Apple mobile devices follow the same general procedure but the link below and other links off it provide system and model specific instructions:


If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If you forgot your Apple ID, click here --> If you forgot your Apple ID email address or phone number - Apple Support ; your Apple ID password, click here --> If you forgot your Apple ID password - Apple Support , or to jump directly to the forgotten sign-in information help site, click here --> http://iforgot.apple.com/



Forgot Passcode

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