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My iCloud account is not active

Hi

I have another account icloud and it is not actif now and I need it can you help me.


[Edited by Moderator]

Posted on Mar 15, 2023 5:33 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 5:46 AM

See if your Apple ID is locked or disabled:


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


If this is not helping, please Contact - Official Apple Support for further assistacne

6 replies
Question marked as Top-ranking reply

Mar 15, 2023 5:46 AM in response to Mehdiidrissi2

See if your Apple ID is locked or disabled:


If your account has been disabled for security reasons

If you see one of the following messages, your Apple ID automatically locked to protect your security and you can't sign in to any Apple services:

  • “This Apple ID has been disabled for security reasons”
  • "You can't sign in because your account was disabled for security reasons"
  • "This Apple ID has been locked for security reasons"

You need to reset your password to regain access. Learn how to reset your password

If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help. 


If this is not helping, please Contact - Official Apple Support for further assistacne

Mar 15, 2023 6:04 AM in response to Mehdiidrissi2

I have another account icloud and it is not actif


1.

It depends on what you did with your 'that another Apple ID'. If you have deleted it, it is no longer valid, it simply no longer exists and it no longer works.


To understand about a deleted Apple ID, see the Apple articles below:

How to delete your Apple ID account -> How to delete your Apple ID account – Apple Support (UK)


Understand and control the personal information that you store with Apple

Understand and control the personal information that you store with Apple - Apple Support


2.

If you've ever requested to deactivate 'that another' Apple ID, seeHow to deactivate your Apple ID account

How to deactivate your Apple ID account – Apple Support (UK)

scroll to ⤵️

How to temporarily deactivate your Apple ID

Sign in with your Apple ID at privacy.apple.com on a Mac, PC, iPhone or iPad, and select "Request to deactivate your account". If you can’t see this option, it means that this feature is not available in your country or region. 

When you request to deactivate your account, you receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place – you must have it to reactivate your account. 

After we verify that you are the account holder making the request, we deactivate your account.


Can I reactivate my account?

Yes. If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account. 


3.

If you stil have / know that another Apple ID, check your Apple ID via your email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in? -> https://iforgot.apple.com/password/verify/appleid


See the following Apple articles:

If you can't connect or sign in to iCloud -> If you can't connect or sign in to iCloud - Apple Support


Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support


And if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


Mar 15, 2023 6:49 AM in response to Mehdiidrissi2

My account has been disabled


Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



My iCloud account is not active

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