Lost Recovery Key
I don’t know my recovery key, how do I get a new one?
iPhone 13, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I don’t know my recovery key, how do I get a new one?
iPhone 13, iOS 16
See -> Two-step verification for Apple ID -> Two-step verification for Apple ID – Apple Support (UK)
👉 scroll to & read -> What if I lose my Recovery Key?
You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
1 Go to appleid.apple.com/uk.
2 Sign in with your password and trusted device.
3 In the Sign-In and Security section, click Recovery Key > Change Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work any more and you can't use it to reset your password or access your account. If you can't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification.
FYI: write down your recovery key and keep it in a safe place.
See -> Two-step verification for Apple ID -> Two-step verification for Apple ID – Apple Support (UK)
👉 scroll to & read -> What if I lose my Recovery Key?
You can sign in to your Apple ID account page and create a new Recovery Key using your Apple ID password and one of your trusted devices.
1 Go to appleid.apple.com/uk.
2 Sign in with your password and trusted device.
3 In the Sign-In and Security section, click Recovery Key > Change Recovery Key.
Keep your new Recovery Key in a safe place. Your old Recovery Key won't work any more and you can't use it to reset your password or access your account. If you can't see Recovery Key in the Sign-In and Security section, then you are not using two-step verification.
FYI: write down your recovery key and keep it in a safe place.
Lost Recovery Key