Sound drops out every few seconds and then returns. Making listening to music etc impossible!

Question

Sound drops out every few seconds and then returns. Making listening to music etc impossible!

It seems that any sound source on my iMac Mini (a week old) seems to drop after a couple of seconds and then return. I have to say I was experiencing this on my Old MacBook Pro too.

So, iTunes - start playing, 2 seconds in fades to nil for half a second then returns to full volume then after 2 seconds, does the same until I can bear it no longer.

Looked on all the forums but most suggest upgrading my Mac - er, done that.

No other Apple device in the house suffers this issue.

Currently using a Samsung Frame TV as a monitor - but even if I play music/sound through the iMac speakers, the same happens...

Any thoughts please?

Mac mini (M2, 2023)

Posted on Mar 15, 2023 9:26 AM

Reply

Answer 1

Top-ranking reply

martinfrombunny Author

Level 1

5 points

Mar 28, 2023 10:15 AM in response to AdvisorMP

Problem solved.

I am using a Samsung Frame TV as my monitor. The issue is to do with using an HDMI cable from my iMac to the TV box.

I tried a 'better' HDMI cable but I had the same result.

Instead of using a HDMI to HDMI cable I have used a USB-C to HDMI cable instead and this has resolved the issue!

Reply

Answer 2

AdvisorMP

Community Specialist

Mar 16, 2023 11:41 AM in response to martinfrombunny

Thanks for reaching out martinfrombunny,

It sounds like you're noticing a sound issue when playing audio on your Mac mini. We can help.

A good place to start is to see if it might be related to some installed software. A good way to check is by starting your Mac up in safe mode. Safe mode will prevent third-party apps from running at startup, and will also repair any system files that may be missing or damaged. Follow these steps to Start up your Mac in safe mode.

If the issue persists after that, your best bet would be to Contact Apple for support and service.

Hope that helps.

Take care.

Reply

Answer 3

Jeff_W.

Community Specialist

Mar 28, 2023 10:39 AM in response to martinfrombunny

Hi martinfrombunny,

We're glad to hear the issue is resolved, thank you for sharing what worked for you.

Cheers!

Reply

Sound drops out every few seconds and then returns. Making listening to music etc impossible!

Similar questions