Panasonic NV-GS11 not connecting to Macbook

Hey eyjaki,

Thanks for posting in Apple Support Communities.

Let's see how we can help out with your MacBook Air and your camcorder. Is this the first time you have tried syncing the two together? If not, has anything changed since you last connected these two devices?

We found in the Photos User Guide the following:

If nothing happens when you connect a camera to your Mac

If nothing happens when you connect your digital camera, try the following:

* Make sure the USB or USB-C cable is properly connected to your camera and the computer. If your computer has another USB port, try plugging the cable into it.

* Check your camera to make sure it’s turned on and set to the correct mode for importing photos. See the instructions provided with your camera.

* Check your camera’s memory card for damage. See the documentation that came with your camera for more information on this or other possible problems.

Here is the link should you need it: If nothing happens when you connect a camera to your Mac

If you still need help, we found this link to Official Consumer Product Support - Panasonic, and you can reach out to the manufacturer.

If you have tested connecting other devices with your MacBook Air and still don't see them, you will want to reach out to Apple Support.

Take care!