Can't add family member

I have five members in my apple family. I am trying to add a 6th and I get a message telling me that I already have six members and need to remove one, but I only have five members. Please help.


Posted on Mar 15, 2023 10:53 AM

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Posted on Mar 16, 2023 4:55 AM

Refer to this document for ways to contact Apple about this issue. --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Mar 16, 2023 4:55 AM in response to Barbara Barker

Refer to this document for ways to contact Apple about this issue. --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



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Can't add family member

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