My esim deleted off my phone when I got restarted

My esim was deleted off my iPhone when I had to reset it

iPhone XR, iOS 16

Posted on Mar 15, 2023 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 4:02 PM

Depending on your carrier you have options:


ALL options require contacting your carrier:


1) In-person at a carrier’s store


2) They can probably re-provision you w/ a phone call as long as you’re keeping the same device.


3) Many carriers allow self-service re-provisioning IF you’ve setup your online account in advance.

1 reply
Question marked as Top-ranking reply

Mar 15, 2023 4:02 PM in response to Dezmarcus

Depending on your carrier you have options:


ALL options require contacting your carrier:


1) In-person at a carrier’s store


2) They can probably re-provision you w/ a phone call as long as you’re keeping the same device.


3) Many carriers allow self-service re-provisioning IF you’ve setup your online account in advance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My esim deleted off my phone when I got restarted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.