You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >
Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >
I've been double charged for a subscription dating back almost a year. Each month, I was billed once from the service provider and billed a second time on my apple account. I was able to get the charges for the past 30 days refunded from apple but can't see how to get a refund for the prior months duplicate charges. How can I do this?
iPhone 6s, iOS 14
Here's how to request a refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here --> Choose your country or region - Official Apple Support Select your country, then a product.
Here's how to request a refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here --> Choose your country or region - Official Apple Support Select your country, then a product.
Thanks for the reply. I previously executed your instructions above but was able to have only the last 30 days charges reversed. There were no options to select charges prior to 30 days ago for refund.
refund for double charges
