Disabled Account
Why is my account disabled, and what do I need to do to fix it?
iPad Air, iPadOS 16
Question marked as
A disabled account typically happens for payment or security issues.
You didn’t specify which message, so here are the available options:
—Option 1–
When "If your Apple ID is locked or disabled" message appears, then there is an issue with your password authentication.
Click Here for step-by-step instructions.
—Option 2—
When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.
In this case, I recommend contacting Apple Support for help from an Apple advisor.
—Select the option that you need—
Need more help?
- Chat now or call 1-800-APLCARE.
- International Support.
