I am having trouble in purchasing

i am having a trouble in purchasing

iPhone 11, iOS 16

Posted on Mar 15, 2023 6:22 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2023 2:16 AM

Please check ⤵️

1.

See -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

  

2.

See the following Apple articles:

Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


3.

If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

Scroll to:

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 




6 replies
Question marked as Top-ranking reply

Mar 16, 2023 2:16 AM in response to MohammedAhme

Please check ⤵️

1.

See -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)

  • if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.


If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

  

2.

See the following Apple articles:

Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


3.

If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

Scroll to:

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am having trouble in purchasing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.