Can't add my card with Apple Pay

Cannot add card, kindly help


[Re-Titled by Moderator]

iPhone XR, iOS 16

Posted on Mar 15, 2023 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 10:55 PM

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

3 replies
Question marked as Top-ranking reply

Mar 15, 2023 10:55 PM in response to masiuddin

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

Mar 15, 2023 10:49 PM in response to masiuddin

masiuddin Said:

"Apple pay: Cannot add card, kindly help"

-------


Troubleshooting Apple Pay:


I. Start with these Links:


No Success?...

II. Whom to Contact:

A. Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


also...


B. Contact your Bank:

Contact your financial institution (bank) pertaining to this card, as this may be being seen as a scam (though that may not be the case). It would be a matter of security for you as a credit card holder. So, call them, letting them know that all os okay to be followed through with.

Mar 15, 2023 10:49 PM in response to masiuddin

masiuddin Said:

"Apple pay: Cannot add card, kindly help"

-------


Start here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Can't add my card with Apple Pay

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