I can’t drag down from the top left and top right of the screen. Dragging from the centre works.
every area below the header across the top screen works smoothly.
hope this video helps my question
[Edited by Moderator]
Hello Just-turn,
Thank you for reaching out in Apple Support Communities. If you have not tried yet, we recommend to restart your iPhone. This is a step that can help resolve unexpected behavior. Here's how:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)
1. Press and hold the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button until you see the Apple logo.
How to restart your iPhone SE (1st generation), 5, or earlier
1. Press and hold the top button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the top button until you see the Apple logo.
Following these steps can help and is outlined in this article: Restart your iPhone - Apple Support
If that doesn't help, let's ensure that your iPhone is updated to the latest version of iOS 16.3.1. Having the latest version of the iOS software helps provide software improvements that may help. Here's how:
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
These steps are outlined in this article and can help: Update your iPhone or iPad - Apple Support
Kind regards.
I can’t drag down from the top left and top right of my iPhone screen.
