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What do you do when you see this when trying to reset your iPhone? I kept entering the right letters and numbers, but the system wouldn't accept what I put in until I finally received this message, "Max Captcha limit reached"

Posted on Mar 16, 2023 11:28 AM

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Posted on Mar 16, 2023 11:37 AM

Here is how to reset an iPhone with a forgotten passcode, or a factory reset:


If you forgot your iPhone passcode - Apple Support

How to factory reset your iPhone, iPad, or iPod touch - Apple Support


I’m not aware of any Apple error message “Max Captcha limit reached” related to an iPhone passcode reset, or to an iPhone factory reset.


There is a similar error message related to Activation Lock. If you’re trying to bypass Activation Lock, that’s intended as a theft deterrent, and less than easy to bypass. You’ll need the Apple ID and password, or an original purchase receipt showing the serial number or IMEI, or similar proof of ownership. If ypu’re hitting this error for an Activation Lock reset, contact Apple Support directly. Use the Support link in the lower left corner of this webpage, and chat or call Apple as available.


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Question marked as Top-ranking reply

Mar 16, 2023 11:37 AM in response to JimW0371

Here is how to reset an iPhone with a forgotten passcode, or a factory reset:


If you forgot your iPhone passcode - Apple Support

How to factory reset your iPhone, iPad, or iPod touch - Apple Support


I’m not aware of any Apple error message “Max Captcha limit reached” related to an iPhone passcode reset, or to an iPhone factory reset.


There is a similar error message related to Activation Lock. If you’re trying to bypass Activation Lock, that’s intended as a theft deterrent, and less than easy to bypass. You’ll need the Apple ID and password, or an original purchase receipt showing the serial number or IMEI, or similar proof of ownership. If ypu’re hitting this error for an Activation Lock reset, contact Apple Support directly. Use the Support link in the lower left corner of this webpage, and chat or call Apple as available.


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