Photos took 3 hours to import 10 pictures, and several of them were duplicated.

Why? These are just photos - I'm using iOS16.1.1 (20B101), macOS Monterey 12.6.3 (21G419) with a USB cable. The phone is an iPhone 13 Pro, the MacBook is 2.8 GHz Quad-Core Intel Core i7.


It should take no more than 30 minutes to import all 6500 photos using a direct connection. The library was on a Thunderbolt drive but I moved it to the local disk and it actually got slower.


This is ridiculous. Someone out there say to select fewer photos, but transferring is a serial operation so that just seems like pointless advice for people who don't understand computers. But, yeah, I tried it anyway and of course it had no effect. Again, it went even slower.


My device setting for Photos is to Keep Originals, so it's not creating compatible versions.


What am I suposed to do here? I can't be without my phone for 10 days waiting for this stupid transfer to finish, and I can't spend the next 26 months doing 9 files a day!


What's the fix?


[Edited by Moderator]

iPhone 13 Pro, iOS 16

Posted on Mar 16, 2023 7:19 PM

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Posted on Mar 17, 2023 11:52 AM

I wonder if what you're experiencing is due to a caching issue. Have you tried restarting the Mac in Safe Mode, which clears out system caches.


Start up your Mac in safe mode – Apple Support (UK)


Note that starting in safe mode, and the first time you restart after, will take a little longer.

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Mar 17, 2023 11:52 AM in response to SupremeExecutivePower

I wonder if what you're experiencing is due to a caching issue. Have you tried restarting the Mac in Safe Mode, which clears out system caches.


Start up your Mac in safe mode – Apple Support (UK)


Note that starting in safe mode, and the first time you restart after, will take a little longer.

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Mar 17, 2023 6:39 AM in response to léonie

  1. I don’t use iCloud Photos because frankly I feel it’s step one to losing all my images.
  2. Yes, I’m referring to the iPhone as “device” and the setting you cited.
  3. It boggles my mind why a wired transfer cares about network or hotspot or privacy settings, but no, my hotspot was off, network and privacy settings reset prior to starting the transfer.


Thank you both for your responses. This really has me stuck. One single picture took 44 minutes!! That’s just ludicrous.

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Mar 16, 2023 11:44 PM in response to SupremeExecutivePower

"My device setting for Photos is to Keep Originals, so it's not creating compatible versions."


What do you mean? Does "device" refer to the iPhone or your Mac?

Are you referring to the "Download to Mac or PC" setting on the iPhone or the "Setting > AppleID > iCloud Photos"?


Is either the iPhone or the Mac or both syncing with iCloud Photos? If you are using iCloud Photos on your iPhone, you should not even try to import from your iPhone via USB, as the primary storage of the photos is in iCloud and not on the device. If iCloud Photos is enabled, the photos will just be mirrored on the iPhone and the duplicate detection will not be possible and you may be just downloading a random selection of currently mirrored originals. Then use only iCloud to download the photos from your iPhone.


Some users reported, that the download from the iPhone will be very slow, if the iPhone is enabled as a personal hotspot. if you are using the iPhone as a personal Hotspot, try to disable this in the Settings, when downloading photos from the device. I can confirm that the manual downloading from my iPhone is much faster, if the iPhone is not used as a hotspot.

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Mar 17, 2023 6:41 AM in response to MrHoffman

I would love to upgrade but the phone wants another 3 GB of storage to do that. Guess what’s taking up all my space? Yep - photos!


I may try using the MacBook, just to follow “best practice” but c’mon, am I to assume no one ever transferred a photo until 16.3.1? LOL

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Mar 17, 2023 7:25 AM in response to SupremeExecutivePower

SupremeExecutivePower wrote:

I would love to upgrade but the phone wants another 3 GB of storage to do that. Guess what’s taking up all my space? Yep - photos!

I may try using the MacBook, just to follow “best practice” but c’mon, am I to assume no one ever transferred a photo until 16.3.1? LOL


Have at, then. I store my photo library on Mac, and sync from there.


As for glacially slow transfers, I’ve seen that occasionally over the years (not so much with USB-C, more commonly lots of photos and USB-A), but I’m also generally not running devices near capacity.


Running an iPhone or iPad or Mac near its storage capacity—with little free space—doesn’t work well.


I have seen cases of bugs fixed in updates. Which is why I’d suggested the update.

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Photos took 3 hours to import 10 pictures, and several of them were duplicated.

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