How to fix a blank display on Apple Watch after swimming

Just happened to me yesterday, it wasn't even a swim, a few seconds after entering the pool and it blacked out (and I made sure the water lock was on before anywhere near the water). Went to the Apple store and was shown the T&C saying they don't cover "water spill" or "submersion".

If I want to send in for a check and repair under warranty, and they conclude that the device was indeed spoilt due to a water leakage issue, they will return it unfixed and I have to pay a diagnostic fee that is half the price of the watch [Clause 1.8 from Legal - Repair Terms and Conditions - Apple.] My watch is less than 3 months old, so deteriorating water seal should not be the reason. Still waiting for a response from the services center, but I am pretty shocked by the blatant false advertising and poor quality control.

I have had exactly the saem problem I do not understand how Apple can have swimming as an exercise on the watch but when you swim your watch is destroyed and Apple will not accept any responsibility. Serioulsy looking at other designs for the next purchase.

This is literally the most frustrating thing. I purchased a Garmin in the meantime. Is there an official complaint process for apple for their product? It seems like it's a thing that happens a lot with people.

Mine is also an SE I went swimming at the lake as I have done in the past, and I always use the water eject button afterward. This time, however, it started randomly activating SOS multiple times, and the screen then turned black. Siri still works, and my watch is connected to my phone and charging. I am hoping it will come back on after a few days if not I will have to go to a repair store.

Even apple says that the watch is safe to be used in a swimming pool/ocean: About Apple Watch water resistance - Apple Support

Apple Watch Series 2 and later can be used for shallow-water activities like swimming in a pool or ocean, but you shouldn't use models other than Apple Watch Ultra for diving, water skiing, or other activities involving submersion below shallow depth or high-velocity water.

I want my money back!

To ALL of the respondents here

1. Don't swim with an Apple Watch without buying AppleCare+ to cover the 1 in 10,000 chance you have a leaker.
2. Always report the damage at https://apple.com/feedback because Apple don't read these posts
3. Anyone in UK have better laws governing this kind of problem in Consumer Rights Act 2015

With so many people having the same problem why are we not hearing from Apple on this?

Ok well mine went blank after a swim on holiday in water around 4 feet deep it’s an SE so should have been ok, I rinsed the pool water off and let it dry out, after a few days I could hear Siri but screen was blank but after about four days the display came on but the resolution was way out and watch faces looked off centre. I did the factory reset and it’s been good since. Maybe there is hope for yours as well.

Well another one here, I swim five times per week, and usually my training lasts 90 minutes.

My watch have been working great for almost two years, it is a S7 and I was supper happy with it, until yesterday, I am on vacations with my family and we are in the beach and pools all day. The watch run out of battery while swimming and it never came back, I left it on the charger the whole night but nothing.

This is really disappointing because it is promoted to be use for swimming, I have even recommended to friends that do the same training I do…

I will wait for a few days and maybe put it in a bowl of rice to see if it comes back. I may give a try to the Ultra 2 because I really like the way this watch records my sessions but definitely be way more careful with it.

This happened to me too and my watch is about 2 years old (which I think is still relatively new and shouldn't expect it to stop working?). My screen just went black and wouldn't turn on and now it's in a loop where it's low battery/thermometer icon keeps flashing but nothing really happening.

I went to the apple store and they told me it would be £250 to get it sent to the depot to be taken a look at as it's out of warranty and suggest that I just buy a new one.

I'm hoping that mine just comes back after a while if i leave it on charge. Did your watch come back and work properly? If so I won't take it swimming again! I'm considering buying a Garmin just because it seems to be a lot hardier but apple watches are more stylish for sure.

It happened to me 3 days ago, I started a swimming workout in the pool and 5 mins after I’ve finished the workout and left the pool I realised the watch was overheating and the screen turned black… I’ve been trying to turn it on but still had no luck…

It’s crazy that Apple is selling a smartwatch with built in swimming workouts and water mode but the hardware isn’t really able to do such things…

I went to go for a swim and my alle watch 8 stopped working before my swim even began. If I get the same level of support as others on this forum I will never buy another Apple anything…I buy my Dads devices and U wi t but Apple for him either if they treat me that badly…

Sounds like your watch has suffered water damage. Your watch is water resistant, not waterproof. This means over time it will most likely leak and cause damage. For this fact, if there is water damage, you are responsible for that, Apple will NOT cover that even if the watch is under warranty.