After a swim watch screen turned black

I went for a swim for 45 mins in a pool which was hardly 6ft deep… after i came out from and checked the watch had stopped responding.. i could feel the haptic touch responding but the screen was black

i checked my phone and my watch was connected and was “ON” but the display is blank


this has happened to me in the past too …. I went to apple store for repair but they said the watch is non repairable. Thereafter my watch automatically came on and was working fine .



this is the 2nd time it’s happening.. day 1 after the swim my display never came on and on day 2 (whole night on charge) the display came on but flickered and went off .


my watch is not under warranty but this is a hardware problem and apple is not ready to help but are asking me to buy a new one .


has any one faced a similar problem and is this a build issue and should apple replace my watch?



Apple Watch SE, watchOS 9

Posted on Mar 16, 2023 9:15 PM

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Posted on Oct 9, 2023 2:14 AM

Just happened to me yesterday, it wasn't even a swim, a few seconds after entering the pool and it blacked out (and I made sure the water lock was on before anywhere near the water). Went to the Apple store and was shown the T&C saying they don't cover "water spill" or "submersion".


If I want to send in for a check and repair under warranty, and they conclude that the device was indeed spoilt due to a water leakage issue, they will return it unfixed and I have to pay a diagnostic fee that is half the price of the watch [Clause 1.8 from Legal - Repair Terms and Conditions - Apple.] My watch is less than 3 months old, so deteriorating water seal should not be the reason. Still waiting for a response from the services center, but I am pretty shocked by the blatant false advertising and poor quality control.

35 replies

Oct 6, 2023 3:57 PM in response to murtaza1403

Well another one here, I swim five times per week, and usually my training lasts 90 minutes.


My watch have been working great for almost two years, it is a S7 and I was supper happy with it, until yesterday, I am on vacations with my family and we are in the beach and pools all day. The watch run out of battery while swimming and it never came back, I left it on the charger the whole night but nothing.


This is really disappointing because it is promoted to be use for swimming, I have even recommended to friends that do the same training I do…


I will wait for a few days and maybe put it in a bowl of rice to see if it comes back. I may give a try to the Ultra 2 because I really like the way this watch records my sessions but definitely be way more careful with it.

Nov 10, 2023 5:43 PM in response to murtaza1403

I’ve had a similar issue. The watch is less than 2yrs old. I went swimming in 5ft deep pool and watch went a bit haywire saying I’d burned 1600 calories for the day and since battery has only lasted 9hrs from full before requiring recharge. Have also had the black screen. I’ve used it swimming on numerous occasions previously with no problems.

After a swim watch screen turned black

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