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Can’t purchase game app

Hi , I’m unable to make purchase from the game app I played ,even when there is balance in my iTunes

Posted on Mar 16, 2023 11:27 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2023 12:58 AM

Do you get any error message?

When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.


(1)

See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)


(2)

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.


Click here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Mar 17, 2023 12:58 AM in response to Nikkiyap2379

Do you get any error message?

When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.


(1)

See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)


(2)

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)


If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.


Click here for more support and assistance.

Can’t purchase game app

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