My AirPods used to automatically connect to my phone or Apple TV but now they don’t. Help.

My AirPods used to automatically connect to my phone or Apple TV but now they don’t. Help.

iPhone 14 Pro Max

Posted on Mar 16, 2023 11:57 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2023 7:50 AM

Hi carlygo,



Let's make sure these conditions are met as they are required for auto switching between devices:

Switch automatically

AirPods are connected to your iPhone and Apple Watch at the same time. Sound switches between them automatically.

To switch between devices automatically with your AirPods (2nd or 3rd generation), AirPods Pro (1st or 2nd generation), or AirPods Max:

* Make sure that you have an iPhone, iPad, or iPod touch with the latest version of iOS or iPadOS, or a Mac with the latest version of macOS

* Sign in with the same Apple ID using two-factor authentication

If you're signed in with the same Apple ID on your devices, your AirPods will switch automatically from listening to music on your iPad to answering a phone call on your iPhone, for example.

In some situations with macOS Big Sur or later, you'll see a notification about your AirPods on the screen of your Mac. Click Connect to confirm that you want your AirPods to switch to your Mac or stay with your Mac.


You can find these steps along with other information that may be helpful, here: Switch your AirPods to another device - Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your devices and keeping them updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support

Update your Apple TV - Apple Support



Cheers!




1 reply
Question marked as Top-ranking reply

Mar 19, 2023 7:50 AM in response to carlygo

Hi carlygo,



Let's make sure these conditions are met as they are required for auto switching between devices:

Switch automatically

AirPods are connected to your iPhone and Apple Watch at the same time. Sound switches between them automatically.

To switch between devices automatically with your AirPods (2nd or 3rd generation), AirPods Pro (1st or 2nd generation), or AirPods Max:

* Make sure that you have an iPhone, iPad, or iPod touch with the latest version of iOS or iPadOS, or a Mac with the latest version of macOS

* Sign in with the same Apple ID using two-factor authentication

If you're signed in with the same Apple ID on your devices, your AirPods will switch automatically from listening to music on your iPad to answering a phone call on your iPhone, for example.

In some situations with macOS Big Sur or later, you'll see a notification about your AirPods on the screen of your Mac. Click Connect to confirm that you want your AirPods to switch to your Mac or stay with your Mac.


You can find these steps along with other information that may be helpful, here: Switch your AirPods to another device - Apple Support


If you have followed the steps correctly and you still have the issue, let us know if you get any specific alerts or error messages when trying, as those may help us determine what might be causing the issue.


We also recommend restarting your devices and keeping them updated as those steps assure you have cleared out any minor software issues and are running the most current version.


Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support

Update your Apple TV - Apple Support



Cheers!




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My AirPods used to automatically connect to my phone or Apple TV but now they don’t. Help.

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