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I can’t downloaded iOS 16

I kept getting error when I’m downloading software update iOS 16 in my phone

iPhone 13 Pro Max, iOS 15

Posted on Mar 17, 2023 2:35 AM

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Question marked as Best reply

Posted on Mar 17, 2023 3:12 AM

If you indeed have an iPhone 13 Pro Max this one is compatible with iOS 16


Do you have a beta profile installed? Try to remove that one first


Go to Settings > General > VPN & Device Management and tap the iOS & iPadOS Beta Software Profile that appears. Tap Remove Profile. If asked, enter your device passcode, then tap Remove. 


After that try to go to settings>general>software update. Make sure to turn off low power mode and to connect your iPhone to a wifi network.


If updating wirelessly is still not working, please update via a pc or Mac instead


Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


1 reply
Question marked as Best reply

Mar 17, 2023 3:12 AM in response to genevie18

If you indeed have an iPhone 13 Pro Max this one is compatible with iOS 16


Do you have a beta profile installed? Try to remove that one first


Go to Settings > General > VPN & Device Management and tap the iOS & iPadOS Beta Software Profile that appears. Tap Remove Profile. If asked, enter your device passcode, then tap Remove. 


After that try to go to settings>general>software update. Make sure to turn off low power mode and to connect your iPhone to a wifi network.


If updating wirelessly is still not working, please update via a pc or Mac instead


Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


I can’t downloaded iOS 16

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