Safari on my iPhone

Hello K-Mariy,

To help us get a better understanding of the issue, we’d like to ask a few questions.

1. Do you only experience an issue accessing your email from Safari? In other words, are you able to access and use other websites without an issue?

2. Do you experience the same issue when connected to another network?

3. Does this happen with multiple email accounts, or only a specific one?

The above information will help us plan how to proceed.

If Safari isn't working as expected, please check out the information in this link, which may help with that issue: If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

* Restart your iPhone 

* Restart your iPad 

* Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance.

1. Go to Settings > Safari.

2. Tap Clear History and Website Data.

3. Tap Clear History and Data to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

1. Go to Settings > Safari > Advanced.

2. Find the JavaScript feature.

3. Tap the button to turn on JavaScript.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings. If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.

Thanks!