Refund
Why have I not received a refund in my wallet when it reads I received a refund?
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why have I not received a refund in my wallet when it reads I received a refund?
The timing of refunds often appear rather confusing.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
The timing of refunds often appear rather confusing.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Click ▶︎ Check Refund Status.
Hello ana2vallejo!
Here's how long it can takes for a refund to appear on your account or statement:
Store Credit: It can take up to two days to see the refund in your Apple ID balance.
Mobile Phone Billing: It can take up to sixty days for the statement to show the refund. The processing time might be affected by your carrier. You can contact your carrier for an update.
All other Payment Methods: These can take up to thirty days for the statement to show the refund. If you don't see the refund after thirty days, contact your financial institution.
For more information, please click Here.
I hope this is helpful. Good Luck!
I have not received my refund and it was refunded on March 16 2023
Refund