Refund

Why have I not received a refund in my wallet when it reads I received a refund?

Posted on Mar 17, 2023 5:36 AM

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Question marked as Top-ranking reply

Posted on Mar 18, 2023 12:44 PM

The timing of refunds often appear rather confusing.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

3 replies
Question marked as Top-ranking reply

Mar 18, 2023 12:44 PM in response to ana2vallejo

The timing of refunds often appear rather confusing.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Click ▶︎ Check Refund Status.

Mar 17, 2023 5:52 AM in response to ana2vallejo

Hello ana2vallejo!


Here's how long it can takes for a refund to appear on your account or statement:


Store Credit: It can take up to two days to see the refund in your Apple ID balance.


Mobile Phone Billing: It can take up to sixty days for the statement to show the refund. The processing time might be affected by your carrier. You can contact your carrier for an update.


All other Payment Methods: These can take up to thirty days for the statement to show the refund. If you don't see the refund after thirty days, contact your financial institution.


For more information, please click Here.


Credits Smilin-Brian


I hope this is helpful. Good Luck!

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