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User profile for user: ghostin
ghostin Author
User level: Level 1
8 points

Game controllers not working

Looks like some sort of update has messed up game controllers. Using an Xbox Series X controller with FFXIV, and the game is saying device can not be located. Others are having a similar issue with CoD and other games outside of Steam. (Controller works in Steam).


Any help would be appreciated. Controller does appear in the Bluetooth menu, and when I identify it in the Game Controllers menu it vibrates.


Any help would appreciated.

MacBook Pro 14″, macOS 13.2

Posted on Mar 17, 2023 1:31 PM

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User profile for user: green500
green500
User level: Community Specialist

Mar 19, 2023 5:34 PM in response to ghostin

Hello ghostin,


Welcome to Apple Support Communities. 


We understand that your game controller is not connected to your Mac. We are happy to help.


Please use the steps here to reconnect your game controller to your Mac: Connect an Xbox wireless game controller to your Apple device - Apple Support

"Supported Xbox game controllers

  • Xbox Wireless Controller with Bluetooth (Model 1708)
  • Xbox Wireless Controller Series S
  • Xbox Wireless Controller Series X
  • Xbox Elite Wireless Controller Series 2
  • Xbox Adaptive Controller

Pair and connect the controller

  1. Press the controller's Xbox button to turn the controller on.
  2. Press and hold the controller's Connect button for a few seconds to put the controller into pairing mode. This makes it discoverable by your Apple device.
  3. Open Bluetooth settings on your Apple device, then select the controller from the list of nearby devices.


Let us know if you have further questions.


Take care.

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Game controllers not working

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