i don’t know why my laptops keyboard or mouse is working

my laptop or mouse won’t work can someone send please help me?

Posted on Mar 17, 2023 8:41 PM

Reply
1 reply

Mar 17, 2023 9:06 PM in response to princesspatricia

princesspatricia Said:

"i don’t know why my laptops keyboard or mouse is working: my laptop or mouse won’t work can someone send please help me?"

-------


Troubleshooting the Trackpad:

Are you using an external mouse and keyboard? Or are you just using the trackpad?


Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Touchpads) become manipulated, technically. So, reset the SMC and NVRAM. Your hard drive may not be being read promptly, so resetting these, all of the ports would be configured to how they should be.


If performing this once does not work, then try both thrice. I can be time consuming, but the output is more likely to be fixed. All ports' settings should be set back to how they should be configured, with all ports connectivity being as they should.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i don’t know why my laptops keyboard or mouse is working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.