Live stream from cameras never load when my VPN is on. Recordings work, though. This happens both on my iPhone 14 Pro and Mac Studio using SurfShark VPN. As soon as I pause my VPN connection, it all works.
iPhone 14 Pro
Hello MaqueroSureño,
Based on what you're describing, it sounds like there may be a firewall or security setting via the VPN that is interfering with the necessary connection ports. So what we'd recommend is first confirming what your live streams need and then contact SurfShark for assistance. The following article outlines the ports needed for Apple software, but it will depend on what the cameras require.
TCP and UDP ports used by Apple software products - Apple Support
Take care!
Hello MaqueroSureño,
Based on what you're describing, it sounds like there may be a firewall or security setting via the VPN that is interfering with the necessary connection ports. So what we'd recommend is first confirming what your live streams need and then contact SurfShark for assistance. The following article outlines the ports needed for Apple software, but it will depend on what the cameras require.
TCP and UDP ports used by Apple software products - Apple Support
Take care!
Homekit live stream not working with VPN on
