Mold smell solved

Just bought a new MacBook it stunk so bad when I opened box I found out its the charging cable. put it in a plastic bag buy a usb c cable off Amazon until apple replaces it .

Posted on Mar 18, 2023 1:42 AM

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1 reply

Mar 20, 2023 11:38 AM in response to paulfrompulaski

Hello paulfrompulaski,

Thanks for choosing the Apple Support Communities. It sounds like you encountered an unpleasant smell when opening your new Mac. In this situation, we suggest reaching out to the original seller to arrange an exchange or refund, or reach out to Apple Support so we can further investigate this.

Apple Support

Take care!

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Mold smell solved

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