Wi-Fi for Apple IPhones

30 feet away from my main Apple computer, NO Signal, so my Apple IPhone 11 is useless, past 30feet. All it does is ring, like a regular phone, I did call Apple support, no one could help. Asking Public, for suggestions please

iPhone 11, iOS 16

Posted on Mar 18, 2023 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2023 3:19 PM

Hello RungybearsParent,


It sounds like you're having issues connecting your iPhone to Wi-Fi. Does this only happen with a specific Wi-Fi network or all Wi-Fi networks you attempt to connect to? That may help us isolate the behavior further.


If you're having issues connecting to a Wi-Fi network, try out these related steps for a solution:

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


If your iPhone or iPad won't connect to a Wi-Fi network

Get help connecting to Wi-Fi on your iPhone or iPad.

1. Make sure that your router is on and that you're within range

If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join.
A blue checkmark beside a network name means that you're connected.

If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

An iPhone showing the Wi-Fi screen. There's a blue a checkmark next to the Wi-Fi network's name.

3. If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

 
An iPhone showing the Wi-Fi screen. There's an alert message under the Wi-Fi network's name.

5. Check your cables and connections

If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart

Restart your iOS or iPadOS device.

Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue.

7. Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

An iPhone showing the Transfer or Reset iPhone screen.

Get more help

* If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.

* Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.

* Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


If this happens with a specific Wi-Fi network, make sure it's set up to work with Apple devices. You may need to contact your Internet provider for help implementing these settings: Recommended settings for Wi-Fi routers and access points - Apple Support


In case the issue continues to occur, we'll need more information about what's going on in order to provide another solution. What is happening exactly when attempt to join a Wi-Fi network? Any errors?


Hoping to hear back.


Take care.

13 replies
Question marked as Top-ranking reply

Mar 20, 2023 3:19 PM in response to RungybearsParent

Hello RungybearsParent,


It sounds like you're having issues connecting your iPhone to Wi-Fi. Does this only happen with a specific Wi-Fi network or all Wi-Fi networks you attempt to connect to? That may help us isolate the behavior further.


If you're having issues connecting to a Wi-Fi network, try out these related steps for a solution:

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


If your iPhone or iPad won't connect to a Wi-Fi network

Get help connecting to Wi-Fi on your iPhone or iPad.

1. Make sure that your router is on and that you're within range

If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join.
A blue checkmark beside a network name means that you're connected.

If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

An iPhone showing the Wi-Fi screen. There's a blue a checkmark next to the Wi-Fi network's name.

3. If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

 
An iPhone showing the Wi-Fi screen. There's an alert message under the Wi-Fi network's name.

5. Check your cables and connections

If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart

Restart your iOS or iPadOS device.

Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue.

7. Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

An iPhone showing the Transfer or Reset iPhone screen.

Get more help

* If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can't get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.

* Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can't connect to any Wi-Fi networks, contact Apple.

* Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer.


If this happens with a specific Wi-Fi network, make sure it's set up to work with Apple devices. You may need to contact your Internet provider for help implementing these settings: Recommended settings for Wi-Fi routers and access points - Apple Support


In case the issue continues to occur, we'll need more information about what's going on in order to provide another solution. What is happening exactly when attempt to join a Wi-Fi network? Any errors?


Hoping to hear back.


Take care.

Mar 20, 2023 5:19 PM in response to RungybearsParent

A Mesh WiFi system uses multiple access points to seamlessly extend the coverage of your network. The way it works is fundamentally different from "WiFi extenders" and the like.


You should be able to buy a mesh system from any major electronics retailer or Amazon.

They can range from under $100 to thousands... (US$).


Depending on the layout of your home, you may need a system with 2, 3, or more access points. The base unit plugs into your home Internet connection. The others virtually daisy chain off of the base, or each other.

https://www.pcmag.com/picks/the-best-wi-fi-mesh-network-systems

https://www.tomsguide.com/us/what-is-mesh-wifi-router,news-24580.html


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wi-Fi for Apple IPhones

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