When I forward or redirect a message in the MacOS Mail app, the heading fields don't work. Example: The To field displays a "dead" email address instead of an email link, even if I type in the actual email address for the recipient.
MacBook Pro 13″, macOS 12.6
Hi ELM sandy spring,
Since the issue you're experiencing is with a default part of macOS we recommend testing the behavior in safe mode. Here's what that will do for you.
Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.
How to use safe mode on your Mac - Apple Support
You'll find next steps to take if the behavior does or does not persist.
Regards.
Thanks, Drew! I'm saving your response for the next time something like this happens.
When I forward or redirect a message, the heading fields no longer work. Example: The To field displays a "dead" email address instead of one that works, even if I type in the actual email address for the recipient.
