Card declined

I suddenly can’t use my card for subscriptions again after years of doing so.I’m in Nigeria and all my subscriptions down to my iCloud storage is declined.Help deboy.

iPhone X, iOS 16

Posted on Mar 18, 2023 3:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 8:41 AM

Hello Xhette,


If the payment method for your account is being declined, please check out the information in the following link which explains why you may be receiving that error, and explains what to do next: If your payment method is declined in the App Store or iTunes Store


How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase

* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
* Still need help? Contact Apple Support.



Thanks!

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 8:41 AM in response to Xhette

Hello Xhette,


If the payment method for your account is being declined, please check out the information in the following link which explains why you may be receiving that error, and explains what to do next: If your payment method is declined in the App Store or iTunes Store


How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase

* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
* Still need help? Contact Apple Support.



Thanks!

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