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No option to cancel Canva Pro free trial

I got an email saying that my free trial end soon, and I’ll start paying for Canva pro subscription in the coming days. The problem is, there isn’t a Cancel Subscription button, but only renewal plans. I emailed Canva, and they said that they cannot help with the issue I have. My question is if I will be charged automatically after the free trial ends? (by the way, I live in a country where we don’t have Contact Apple Support)

Posted on Mar 18, 2023 7:05 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2023 8:13 PM

This support article explains how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


1 reply
Question marked as Top-ranking reply

Mar 18, 2023 8:13 PM in response to izabela166

This support article explains how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.


No option to cancel Canva Pro free trial

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