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RoninChina Author

Level 1

4 points

How to get a refund

I upgraded my storage so I could store data from a 2 TB external drive. I can only upload files, not folders, so I found a different solution. I downgraded my storage back to 50 GB. How do I get a refund?

iPad Air 3, iPadOS 16

Posted on Mar 18, 2023 8:12 PM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,831 points

Posted on Mar 18, 2023 8:24 PM

Normally for refunds you do as instructed in this article Request a refund for apps or content that you bought from Apple - Apple Support

However, that may require you cancel your subscription entirely. Since you do not wish to do that you should contact Apple ans ask them how to do this.

Choose your country or region - Official Apple Support

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