Name and password

You need your Mac user account, that is your login user name to Mac.

See the following Apple articles:

If you forgot your Mac login password

https://support.apple.com/en-us/HT202860

Change the login password on Mac

https://support.apple.com/en-gb/guide/mac-help/mchlp1550/mac

Reset your Mac login password

https://support.apple.com/en-mn/guide/mac-help/mh35902/mac

If you have forgotten your Mac login passcode; after trying three attempts, you should find an option to reset your passcode with your Apple ID.

From there, you simply follow the prompts and your Mac should simply restart like normal.

NOTE: You may need to sign back into iCloud and other services after the successful login.

For a complete step-by-step guide, click here.

Need more help?

• Chat now or call 1-800-APLCARE.
• International Support.

Click ▶︎ macOS User Guide. 📖