computer won't recognize ipad

If your iPad is not recognised, or fails to restore, try using a different USB port. Switching ports will often trigger a reload of the device drivers; allow sufficient time for the drivers to reload - in particular as they may be reloaded from the internat.

If you are using a USB-C port on your computer, try using a USB Type-A port; many reports seen here suggest that where the process fail using the host computer’s USB-C port, switching to a Type-A USB port will resolve the immediate difficulties.

Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support

macOS Monterey should be able to recognize your iPad with iPadOS 16. Please confirm that you are connection your iPad Pro to your MacBook Air with a cable. You should then be able to see the iPad Pro in the Finder app. Try a different cable as well.

Have you considered updating your MacBook Air to macOS Ventura?

Axel F.

The information that you are looking for exists in this article that you were reviewing earlier 👉 If your computer doesn't recognize your iPhone or iPad - Apple Support . How far did you get with the steps listed in that article?

Axel F.

Okay. Having now established that it is the [assumed to be] Apple Music Library on the Mac computer that you are attempting to sync’ with the iPad - we’ve no other alternative than to resolve the problem the Mac.

Having now exhausted all the obvious troubleshooting steps, you would best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on devices, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Mac:

Genius Bar Reservation and Apple Support Options - Apple

Despite both Axel and myself having tried, unfortunately, it is sometimes necessary to seek help from Apple.

Don’t forget, as an alternative to going to an Apple Store, you can still raise a support case - using the Apple Support App or website - and Apple will call you. This may be much more convenient than visiting the Genius Bar at your nearest Apple Store or AASP.

Taking a step backwards, in connecting your iPad to your Mac, what are you actually attempting to achieve?