ipad wont unlock
After the upgrade, my new IPAD PRO will not unlock!
iPad Pro (6th generation)
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
Hi mchapman51,
The term unlock can refer to a variety of situations, each with a different solution. It's unclear if you are referring to the Sleep/Wake button not responding, Face ID or Touch ID not recognizing input, a forgotten device passcode, a device that has Activation Lock enabled, or something else.
Provide additional information such as what you see on the device, the actions you're attempting and the result of those actions (if any) to allow for specific suggestions related to your particular concern. These articles cover the topics mentioned above, in order:
Wake and unlock iPad - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If Touch ID isn't working on your iPhone or iPad - Apple Support
If you forgot your iPad passcode - Apple Support
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Regards.