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error 3142

hi, I tried to repair my photos library it still says it can't be opened and gives the error code 3142. Apparently I have emptied my trash. Is there any other ways I can fix that? can I use time machine?


MacBook Air 13″, macOS 13.2

Posted on Mar 19, 2023 10:42 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2023 11:49 AM

Please read the following user tip and restate your question/problem in detail


     Writing an Effective Apple Support Communities Question - Apple Community


Did you perform any system updates or upgrades just prior to this occurring?

What system are you running? Is it 13.2 as your bio indicates?

Are you running a "managed" or "referenced" library?

Where is the library located? If on an external drive how is the drive formatted and connected to your Mac?

Can you create and use a new library?

Do you have iCloud Photo Library enabled?


Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac and try to open your problem library from there. This tells us if the problem is limited to your user account or is system wide.


Note:  do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.


If the problem isn't present then your original account has software installed that is causing the problem.  


Regarding Time Machine if you have a backup copy made just prior to this occurring you can restore it and see if it will open and run.

4 replies
Question marked as Top-ranking reply

Mar 19, 2023 11:49 AM in response to zuhdya

Please read the following user tip and restate your question/problem in detail


     Writing an Effective Apple Support Communities Question - Apple Community


Did you perform any system updates or upgrades just prior to this occurring?

What system are you running? Is it 13.2 as your bio indicates?

Are you running a "managed" or "referenced" library?

Where is the library located? If on an external drive how is the drive formatted and connected to your Mac?

Can you create and use a new library?

Do you have iCloud Photo Library enabled?


Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac and try to open your problem library from there. This tells us if the problem is limited to your user account or is system wide.


Note:  do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.


If the problem isn't present then your original account has software installed that is causing the problem.  


Regarding Time Machine if you have a backup copy made just prior to this occurring you can restore it and see if it will open and run.

Mar 21, 2023 2:35 AM in response to Old Toad

  1. yes I did update my mac before that
  2. It's Mac Ventura 13.2.1
  3. I'm not sure if I get what you mean by referenced or managed, but I was trying to move the library into an external hard drive
  4. the external drive is an SSD hard drive connected via a cable
  5. yes I can create and use new libraries
  6. The problem was that my cloud storage was full and I was trying to move some libraries to another drive


error 3142

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