Apple watch SE

Woke up to a watch with a white screen. How do I fix or is it dead?


Posted on Mar 19, 2023 11:06 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2023 12:22 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible use the online Apple Support option. They have diagnostics that should be able to determine if it is a hardware or software problem. Either way:

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Mar 19, 2023 12:22 PM in response to WDM641

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible use the online Apple Support option. They have diagnostics that should be able to determine if it is a hardware or software problem. Either way:

Genius Bar Reservation and Apple Support Options - Apple


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Apple watch SE

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