Why is Apple rejecting my card

Why is Apple rejecting my card

iPhone 11, iOS 16

Posted on Mar 19, 2023 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 12:51 PM

Hello akomaye288,


It looks like you joined the Apple Support Communities from an excellent starting point; If you need to change or update your Apple ID payment method - Apple Support. However, since you say that the card is getting declined, you may find the information on this page more helpful in regards to your issue: If your payment method is declined in the App Store or iTunes Store - Apple Support. As it shows there, to complete your purchase, you'll have to add a different payment method, then remove the old one.


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If this doesn't resolve the issue, the following may result in the issue you're experiencing:


* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
* Still need help? Contact Apple Support.


We hope this information helps you out.


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 12:51 PM in response to akomaye288

Hello akomaye288,


It looks like you joined the Apple Support Communities from an excellent starting point; If you need to change or update your Apple ID payment method - Apple Support. However, since you say that the card is getting declined, you may find the information on this page more helpful in regards to your issue: If your payment method is declined in the App Store or iTunes Store - Apple Support. As it shows there, to complete your purchase, you'll have to add a different payment method, then remove the old one.


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If this doesn't resolve the issue, the following may result in the issue you're experiencing:


* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
* Still need help? Contact Apple Support.


We hope this information helps you out.


Cheers!

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Why is Apple rejecting my card

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