I need assistance to unlock my phone

If you forgot your passcode and are unable to unlock your iPhone, you can erase it to remove the passcode lock and restore it from a backup.

For a complete step-by-step guide, click here.

Need more help?

• Chat now or call 1-800-APLCARE.
• International Support.

Click ▶︎ iPhone User Guide. 📖

Unlock how?