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imap not working on iPhone 13

iPhone 13 is A-OK but no email possible. Error message: imap does not recognize password, or imap not responding, etc. Have tried deleting account, getting new Xfinity password for Comcast email. No luck. Any suggestions?

JT


iPhone 13

Posted on Mar 19, 2023 5:45 PM

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2 replies

Mar 20, 2023 12:31 PM in response to celliott147

Hey thanks for the reply.It works flawlessly on my PC, but not on cell phone. BTW, I have an iPhone-13, and an older iPhone-7.

The problem relates to the imap server (outgoing) does not respond. Seems to be a software glitch on the Comcast end, but I just this moment came from the local Xfinity store/service location. They were totally worthless. The disinterested staff guy didn't even look at the phones for software fixes.

I have an appy with Apple Genius Bar later this week.

Thanks for your interest.

J

imap not working on iPhone 13

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