My new phone won’t receive or call in!

My new photo will not ring or allow outgoing calls

iPhone 14 Pro Max

Posted on Mar 19, 2023 7:35 PM

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Question marked as Top-ranking reply

Posted on Mar 20, 2023 8:32 AM

You have stated that you are NOT able to make or receive calls on your new iPhone. Your iPhone 14 Pro Max needs an eSIM activation by your carrier. Your data may have been transferred from your old iPhone but your cellular service is not. Please contact your carrier and get the eSIM and cellular service activated.


Axel F.

6 replies
Question marked as Top-ranking reply

Mar 20, 2023 8:32 AM in response to Codessuck0615

You have stated that you are NOT able to make or receive calls on your new iPhone. Your iPhone 14 Pro Max needs an eSIM activation by your carrier. Your data may have been transferred from your old iPhone but your cellular service is not. Please contact your carrier and get the eSIM and cellular service activated.


Axel F.

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My new phone won’t receive or call in!

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