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Blue Bars on top and bottom of my Apple + Show

I put on the Apple + app on my TV to continue watching g a show and now all the shows have a blue bar on the top and bottom of the screen. It’s Apple TV only and it doesn’t appear on the menu, only when I watch the show. Any thoughts would be appreciated.

1080p,

Posted on Mar 19, 2023 9:15 PM

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Posted on Apr 14, 2023 6:29 PM

Me too - blue bars on the top and bottom of my screen in the Apple TV app

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Mar 21, 2023 2:24 PM in response to stevefromchico

Hi stevefromchico,


For help with the Apple TV+ app, test the steps below found in the article here: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support


"If the video quality is bad or it stops playing

  1. If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
  2. If you're using a smart TV or streaming device, turn it off and back on again. If you're using an Apple device, restart it.
  3. Tap or click the download button to try downloading the movie or TV show instead.*"



If the issue continues you may need to remove and redownload the app. Get the Apple TV app or Apple TV+ app on your smart TV or streaming device


Cheers.



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Blue Bars on top and bottom of my Apple + Show

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