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Iphone stuck on press home to recover

Iphone SE 2020 stuck on press home to recover screen and not connecting to itunes on mac or windows.

iPhone SE

Posted on Mar 20, 2023 1:25 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2023 2:31 PM

Hello IphoneSE2020stuckonpresshome,


You'd need to follow these specific steps to solve the Restore screen on your iPhone: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


If you see the Restore screen on your iPhone, iPad, or iPod touch

If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.

Connect to Your Computer screen

Restart your device

If you see the Restore screen:

1. Connect your device to your computer using the cable that came with your device. Don't disconnect your device from your computer.

2. Restart your device:

* iPad models without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until the device restarts. If you're not sure, see which buttons you need to press to restart your iPad.

* iPhone 8 or later: Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.

* iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until you see the Apple logo.

* iPad models with a Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until you see the Apple logo.

Reinstall iOS or iPadOS

If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:

1. On your Mac, make sure that you've installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you've installed the latest version of iTunes.

2. Make sure that your device is still connected to your computer. You should see this message: "There's a problem with the [your device name] that requires it to be updated or restored."

3. Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data. Don't disconnect your device from your computer until the update finishes.

Get more help

* Learn what to do if you get a restore error when you try to update or restore.

* If you don't see a restore error, but still see the Restore screen, or you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.


Since you've mentioned having issues locating the iPhone on the computer, you'd need to take these steps to try and locate it: Locate and view your iPhone or iPad on your computer - Apple Support


In case these steps don't resolve the issue, then it would be best to bring in the iPhone for an inspection: iPhone Repair & Service - Apple Support


Get prepare for your visit: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Select on service here and search nearby for locations: Find Locations


Hoping this helps out.


Take care.

1 reply
Question marked as Top-ranking reply

Mar 21, 2023 2:31 PM in response to IphoneSE2020stuckonpresshome

Hello IphoneSE2020stuckonpresshome,


You'd need to follow these specific steps to solve the Restore screen on your iPhone: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


If you see the Restore screen on your iPhone, iPad, or iPod touch

If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.

Connect to Your Computer screen

Restart your device

If you see the Restore screen:

1. Connect your device to your computer using the cable that came with your device. Don't disconnect your device from your computer.

2. Restart your device:

* iPad models without a Home button: Press and quickly release the volume button closest to the top button. Press and quickly release the volume button farthest from the top button. Press and hold the top button until the device restarts. If you're not sure, see which buttons you need to press to restart your iPad.

* iPhone 8 or later: Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo.

* iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until you see the Apple logo.

* iPad models with a Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until you see the Apple logo.

Reinstall iOS or iPadOS

If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:

1. On your Mac, make sure that you've installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you've installed the latest version of iTunes.

2. Make sure that your device is still connected to your computer. You should see this message: "There's a problem with the [your device name] that requires it to be updated or restored."

3. Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data. Don't disconnect your device from your computer until the update finishes.

Get more help

* Learn what to do if you get a restore error when you try to update or restore.

* If you don't see a restore error, but still see the Restore screen, or you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.


Since you've mentioned having issues locating the iPhone on the computer, you'd need to take these steps to try and locate it: Locate and view your iPhone or iPad on your computer - Apple Support


In case these steps don't resolve the issue, then it would be best to bring in the iPhone for an inspection: iPhone Repair & Service - Apple Support


Get prepare for your visit: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Select on service here and search nearby for locations: Find Locations


Hoping this helps out.


Take care.

Iphone stuck on press home to recover

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