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IphoneFadi Author

Level 1

4 points

Camera

After downloading the update my camera stopped working

Posted on Mar 20, 2023 1:30 AM

Top-ranking reply

OrigamiFan1

Community Specialist

Posted on Mar 21, 2023 2:32 PM

Hi IphoneFadi,

For help with your iPhone camera, test the steps below found in the article here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working

"Remove case, accessory, or film and test

Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
Test the camera by trying to take a photo.
Test the LED flash:
1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
2. Tap the Flashlight button ."

If the issue continues, follow the remaining steps in the section "If you want to try more steps on your own" found in the same article. You can also check the service and parts history for alerts. The article here can help you check: About genuine iPhone cameras

Should you continue to have trouble with your iPhone camera, reach out to Apple Support directly to further assist.

Contact - Official Apple Support

Contact Apple for support and service - Apple Support

Cheers.

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